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Garage Door Opener Repair in the Rio Grande Valley

The opener hums but the door doesn't move. The remote works one day and not the next. The door starts down and goes right back up. Opener problems are common, and some have a simple fix. A local garage door pro can repair the opener or tell you if it's time for a new one.

Common opener problems

What happens What it often means
The door starts to close, then reverses The safety sensors are dirty, out of line or blocked
The opener light blinks and the door won't close Can be a sensor problem
The remote doesn't work, but the wall button does Remote battery, a lost code, or the lock button on the wall control
The motor hums but the door doesn't move A broken spring or a stripped gear. Check for a broken spring before anything else.
The opener clicks or does nothing A power, wiring or motor problem
The door moves a few feet and stops Door out of balance, a spring problem or a travel setting

More detail in garage door opener not working.

If the motor hums and the door won't lift, check for a broken spring before pressing the button again. Springs are under high tension: don't touch them.

What you can safely check first

  • Power. Is the opener plugged in, and did a breaker trip?
  • Remote batteries. Try the wall button. If it works, the remote may just need a battery.
  • The lock button. Some wall controls have a "lock" or "vacation" button that blocks remotes.
  • The sensors. The two small "eyes" near the bottom of the door tracks should face each other with nothing in between. Wipe the lenses with a soft cloth.

If none of that helps, call. Don't open the opener's cover or change its force settings yourself.

The monthly safety reverse test

The monthly safety reverse testStep 1: a 2 by 4 board lies flat on the floor under the garage door. Step 2: close the door with the opener. Step 3: when the door touches the board, it should stop and go back up. If it doesn't, stop using the opener and have it checked. 1. Lay a 2×4 flatunder the door 2. Close the doorwith the opener 3. It should stopand go back up Doesn't reverse? Stop using the opener and have it checked.
The test the U.S. Consumer Product Safety Commission recommends once a month.

The U.S. Consumer Product Safety Commission (CPSC) says automatic openers made since January 1, 1991 must reverse when they touch something. It recommends testing yours once a month:

  1. Lay a piece of wood, such as a 2×4, flat on the floor in the door's path.
  2. Close the door with the opener.
  3. When the door touches the wood, it should stop and go back up.

If it doesn't reverse, stop using the opener and have it repaired or replaced. The CPSC also says the sensors should sit 4 to 6 inches above the floor and remotes should be kept out of children's reach.

Repair or a new opener?

A provider may repair the opener if it's a sensor, a gear, a remote or a setting. A new opener may make more sense if the motor is burned out, parts aren't available, or the opener is so old that it doesn't have a reversing system. If the rails and wiring are still good, they can sometimes be reused, which saves labor.

What happens on an opener visit

  1. The check. The provider checks the door first, because some "opener problems" turn out to be spring or balance problems, then the opener, sensors and controls.
  2. The quote. You get a price for the repair or the new opener before work starts.
  3. The work. Parts are replaced, or the new opener is installed and programmed.
  4. The test. The door runs up and down and passes the safety reverse test.

How much does opener repair cost?

National cost surveys put opener repairs at about $100 to $500, depending on whether it's a simple adjustment or a new motor. Realigning the sensors runs about $150 to $250. Installing a new opener costs about $218 to $540, and the opener itself can cost $100 to $900 or more. The provider will confirm the price before any work. More in garage door repair cost in the RGV.

Before you hire

  • Get the price in writing, and ask whether it's a repair or a new opener.
  • Ask what warranty comes with the opener and the work.
  • Ask the provider to show you the safety reverse test when the job is done.

Opener repair across the Valley

Local providers serve homes in:

Garage door opener FAQ

Why does my garage door go back up when I try to close it?

Most of the time, the safety sensors aren't seeing each other. Something may be in the way, a lens may be dirty, or a sensor got bumped out of line. If cleaning them doesn't help, call.

Can a garage door opener be repaired, or do I need a new one?

Many can be repaired. A new opener makes sense when the motor is burned out, parts aren't available, or the opener doesn't reverse when it touches something.

My opener hums but the door won't open. What's wrong?

Often a broken spring: the opener can't lift the door's full weight. It can also be a stripped gear. Don't keep pressing the button. Call and have it checked.

Opener acting up?

Call and talk to a local garage door pro.

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